1. Information we collect
To provide AI character chat and story creation services, we collect the following categories of information in the corresponding scenarios:
- Account info: email, phone number, display name, avatar and similar details provided during sign-up
- Interaction data: your chats with characters, saves, follows and comments
- Created content: the character cards, world settings, prompts and storylines you build
- Device info: device model, operating system, browser, IP address, time zone and similar attributes
- Usage logs: visit times, click events, crash reports and other performance data
2. How we use information
The information we collect is mainly used for the following purposes:
- Providing and maintaining core services including sign-in, response generation and content delivery
- Analyzing and improving the product experience, including A/B tests and feature iteration
- Keeping the platform safe by detecting suspicious sign-ins, abuse and policy-violating content
- Providing information to regulators when required by applicable laws and regulations
3. Sharing with third parties
We do not sell your personal information to third parties for marketing. Limited data sharing may occur in the following scenarios:
- Sharing the scope of a conversation with underlying model providers (such as Claude, Gemini and DeepSeek); your data will not be used by them for training
- Sharing operational data with infrastructure cloud providers under strict confidentiality agreements
- When legally required, or when necessary to protect significant public interest
4. Cookies and similar technologies
We use cookies and local storage to keep track of session state, preferences and sign-in status. You can clear or refuse cookies in your browser settings, but some features may be affected as a result.
5. Data security
We protect your data with multiple layers of safeguards, including TLS in transit, encryption of data at rest, least-privilege access and regular security audits. In the event of a significant security incident, we will notify you via in-product messages and email within 72 hours.
6. Your rights
- Access and export: view and export your data in "Data Management"
- Correction: edit your account profile and character card content at any time
- Deletion: remove individual conversations or close your account with one click
- Withdrawal of consent: revoke non-essential permissions (such as personalized recommendations)
7. Protection of minors
Huayu AI is not directed to children under the age of 13. If we learn of an inadvertent registration, we'll remove the related information promptly after verification. Parents can enable "Teen Mode" to restrict content and daily usage time.
8. Policy updates
This policy may be updated to reflect product changes or legal requirements. We'll announce important changes through in-product notices. Continuing to use our services means you accept the updated terms.
9. Contact us
If you have questions about this privacy policy or want to exercise your rights, please email [email protected]. We'll reply within 15 business days.